Tag: Windows Update

KB4537759 vs AMDKMDAP.SYS

Andy Leave a comment

So it would appear yet another botched update has been kicked out the door of Microsoft, but this time it includes a Adobe Flash Player update?

Been suffering a lot of driver resets, and blue screens recently with a new AMD Ryzen based machine and AMD Vega graphics. Initially I thought it was due to KB4549951 as this has been reported to be causing blue screens and other crashing issues. Nope! Even after uninstallation the problem persisted. So I moved onto the next update to uninstall… KB4537759.

Rebooted, and the problem went away. Installed the update again, and rebooted suddenly on start up the screen flickers, may recover but so far on every time it’s reinstalled itself we’ve had a blue screen of death straight after the initial reboot.

I’ve even tried newer drivers, and rebuilding the machine from scratch and the problem remains with this KB.

So conclusion: Uninstall KB4537759 if you’re having issues with your AMD drivers!

*I’ll add some event logs when I get some more.

KB4541329 – WINSPOOL.DRV and Remote Desktop

Andy 20 Comments

Seeing the following message in the event viewer on your Remote Desktop servers on various apps when a user tries to print a document?

Faulting module name: winspool.drv 0xc0000005

It’s probably related to the above KB number. I just removed it from a server and the issues went away,

More information on the KB here:

https://support.microsoft.com/en-ca/help/4541329/windows-10-update-kb4541329

Update, April 8th 2020: Several comments posted below on this issue all saying that this has proven to resolve it for them. Interestingly also reporting similar scenarios where only certain environments are being affected if they are support multiple different environments. Sadly my role as a technician at an MSP rather than being an internal type IT guy doesn’t allow for me to dig deeper on this one. Logic would say that maybe something with a particular printer driver causes this but due to the lack of information presented with the crash it would be hard to say that this is a definite cause.